The Real Impact of Smart Workforce Management: Cygnet x Temployer Case Study | Engage Care Talent
Ready to implement new workforce technology but worried about getting it right?
We dive deep into the topic in part 2 of our 2-part series with Temployer - the flexible workforce management platform.
It’s another great episode on Engage Care Talent as we try to solve the care talent crisis one conversation at a time.
Hosts Chris Le’cand-Harwood and Rowan Marriott sit down with Mark Hily, from Cygnet, and Ben Benhafsi, from Temployer.
They’ve worked closely for the last few years to roll out flexible workforce management technology at Cygnet.
And it’s made a massive impact on the way they manage their flexible workforce.
This isn’t just another tech conversation – it’s a masterclass in change management.
Our guests reveal the exact steps they took to transform busy teams into engaged adopters, sharing real insights on overcoming implementation challenges and driving behavioural change.
This saved Cygnet millions of pounds, but more importantly, it ensures quality care while making flexible workforce management more streamlined.
What You’ll Learn
• Proven strategies for getting staff engaged with new technology
• Step-by-step change management approaches that actually work
• How to overcome resistance and build buy-in across your organisation
• Common implementation pitfalls and how to avoid them
• The psychology behind successful technology adoption
• Practical tips for managing behavioural change in the workplace
Whether you’re planning your first workforce management system rollout or looking to improve adoption of existing tools, Mark and Ben’s hard-won experience will save you months of trial and error.
Listen or Watch on Spotify
Guests: Mark Hily (Cygnet) & Ben Benhafsi (Temployer)
Hosts: Chris Le’cand-Harwood & Rowan Marriott
Don’t let poor implementation waste your technology investment – watch now for actionable advice and a real view into what it takes to make something happen.
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